Last Updated: September 2026
MineTerra (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or interact with our products, services, or support team.
1. Information We Collect
Information You Provide Directly
We may collect personal or business information when you:
- Submit a contact form
- Request product information or support
- Communicate with our team
- Engage in service evaluations or equipment consultations
This may include:
- Name
- Email address
- Phone number
- Company information
- Details related to your equipment or emissions‑control needs
Information Collected Automatically
When you visit MineTerra.com, we automatically collect:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on the site
- Referring URLs
- Basic analytics data used to improve site performance
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain site functionality
- Analyze usage patterns
- Improve user experience
- Support security and performance
You may disable cookies through your browser settings.
2. How We Use Your Information
We use collected information to:
- Provide emissions‑control product information and support
- Respond to inquiries and service requests
- Improve website functionality and user experience
- Analyze equipment needs and operational conditions
- Enhance safety, compliance, and product recommendations
- Communicate updates, technical insights, or service notices
We do not sell your personal information.
3. How We Protect Your Information
We implement administrative, technical, and physical safeguards, including:
- Secure server environments
- Access controls and monitoring
- Encryption where appropriate
- Regular security and compliance reviews
While no system is completely secure, we take reasonable steps to protect your data.
4. Sharing Your Information
We may share information with:
- Trusted service providers assisting with operations, analytics, or hosting
- Technical partners supporting emissions‑control evaluations
- Legal authorities when required by law
We do not share personal information for third‑party marketing.
5. Third‑Party Links & Integrations
MineTerra.com may contain links to external websites or tools. We are not responsible for the privacy practices or content of third‑party providers.
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections
- Request deletion
- Opt out of certain communications
To exercise these rights, contact us at support@mineterra.com.
7. Data Retention
We retain information only as long as necessary to:
- Provide requested services
- Support regulatory compliance
- Maintain operational records
- Improve product performance and safety
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
9. Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
Email: support@mineterra.com
Phone: 775.391.4415
